Legal Officer (Staff Assistance)






UNRWA is the United Nations agency responsible for the protection, care
and human development of a population of some 5 million Palestine
refugees living in the Gaza Strip, the West Bank, Jordan,
Lebanon and the Syrian Arab
Republic.  UNRWA is
committed to assisting Palestine
refugees in maintaining a decent standard of living, acquiring appropriate
knowledge and skills, enjoying the fullest possible extent of human rights, and
leading a long and healthy life.  UNRWA is the largest UN operation in the
Middle East with more than 29,000 staff. Most
of these staff are refugees themselves, working directly to benefit their
communities – as teachers, doctors, nurses or social workers. For its
international team, UNRWA is seeking to employ a qualified:


Officer (Staff Assistance)



In accordance with the established Agency
policy and procedures, the incumbent will:


Primary Duties and Responsibilities

  • Assist
    staff members in drafting their decision review requests, appeals and related
    submissions before UNRWA Dispute Tribunal and United Nations Appeals Tribunal;
  • Conduct
    legal research on issues related to administrative law and required for legal
    representation of staff members or for responding to their queries and advising
    them generally, including research on the jurisprudences of administrative
  • Conduct
    interviews with staff members either in person or via telephone or video link
    with respect to their disputes with the Agency and advise them, as necessary,
    on the available informal options for resolving disputes;
  • Respond
    to the verbal and written inquiries from staff members related to the
    interpretation and application of UNRWA Rules and Regulations, other
    administrative issuances related to personnel questions and to UNRWA Dispute Tribunal
    Statute and Rules of Procedures;
  • Refer
    staff members to the appropriate UNRWA Department that deals with the complaint
    or grievance the staff member is making and coordinates with such Department to
    the extent relevant; as needed, provide them with legal support in mediating
    their disputes or in reaching a settlement of their cases;
  • Follow
    up on administrative and substantive matters related to appeals by staff
    members with the Registrar of UNRWA Dispute Tribunal and United Nations Appeals
    Tribunal and appear on their behalf, in this respect, at status conferences and
    hearings before UNRWA Dispute Tribunal;
  • Assist
    staff members to understand the content of correspondence and legal submissions
    from the Agency that are related to a dispute;
  • Communicate
    with UNRWA Departments on legal matters related to administrative decisions
    made by the Agency or to appeals submitted by staff; manage the correspondence
    and cases through the use of a database;
  • Manage
    budget and expenditure and perform such other duties as required.


Professional Knowledge and Experience

  • For P-4 level:

university degree in law.

years’ experience as a practicing lawyer or as a legal adviser in a public or
business organization or institution, preferably in an international
organization, including experience in administrative law.

  • For P-3 level:

degree in law.

years’ experience as a practicing lawyer or as a legal adviser in a public or
business organization or institution, preferably in an international
organization, including experience in administrative law.


  • Excellent
    knowledge of written and spoken English and Arabic.



  • Excellent
    interpersonal skills, mature, independent, disciplined, loyal, self-confident
    and self-assured;
  • Excellent
    communication, negotiation skills and demonstrated ability to handle sensitive
    situations diplomatically; and proven ability to handle confidential
    information and materials;
  • Ability
    to work under pressure;
  • Excellent
    writing skills;
  • Ability
    to train others;
  • Flexible,
    able to assess and analyse situations quickly, objectively and prudently; 
  • Strong
    knowledge of and exposure to a range of labour and employment issues to include
    approaches and techniques to address sensitive problems;
  • Ability
    to establish priorities and to plan work assignments.


Desirable Qualifications

Experience in applying knowledge of staff Regulations and related
issuances relevant to UNRWA or other United Nations common system agencies;



When the minimum requirements are not fully
met, the Director of Human Resources may exceptionally substitute part of the
unmet requirements with a combination of relevant academic qualification,
additional professional training and progressive relevant work experience. NB:
Work experience alone or formal qualifications with no relevant work experience
are not considered an acceptable combination.


Additional Information

The incumbent will be
required to travel in the Agency’s area of operations.


Conditions of Service 

UNRWA offers an attractive compensation package including annual salary
starting at for P-4 Level: $72,467
net tax free with dependants or $67,483 single,
and for P-3 Level: $60,091 net tax free with dependants or $56,091 single, plus
post adjustment of 43.0%. Other benefits, subject to eligibility, include education grant,
dependency allowance, home leave, pension fund, health insurance and 6 weeks
annual leave. All UNRWA duty stations (with the exception of Gaza
and Syria)
are family duty stations. Initial contract is for one year, with the
possibility of further extensions subject to the availability of funds and the
continuing need for the post. 


How to Apply

To start the application process,
applicants are required to register at by creating a personal
profile and completing UNRWA Personal
History Form.
Please note that UNRWA only accepts degrees from accredited educational
institutions. Only applications received through
will be considered. Due to the large number of applications received,
only applicants short-listed for interview will be contacted.


General Information

UNRWA encourages applications from qualified and experienced women.


UNRWA welcomes applications from qualified candidates with


UNRWA is a United Nations organization whose staff are expected to
uphold the highest standards of integrity, neutrality and impartiality. This
includes respect for human rights, for diversity, and for non-violent means of
dealing with all kinds of conflict. UNRWA staff are expected to uphold these
values at all times, both at work and outside. Only persons who fully and
unconditionally commit to these values should consider applying for UNRWA jobs.  UNRWA is a non-smoking working environment.

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