Funding available for 3 months with possible extension for 12 months.
PROGRAM/ DEPARTMENT SUMMARY:
As Mercy Corps seeks to alleviate suffering, poverty and oppression around the world we recognize that instances of sudden change within a country or region. Mercy Corps is committed to assisting the Malian population affected by the current food security and political/security crises. Mali is currently in the midst of a large humanitarian crisis. Mercy Corps endeavors to support beneficiaries in the immediate term, and to preposition humanitarian aid/design humanitarian activities for eventual relief and recovery support longer term.
In addition to relief and early recovery there will eventually be a need for transition programming in the country. Mercy Corps should present itself as a key and reliable partner with various donors, INGOs, government authorities and civil society actors in the country so as to be part of the process of the change. Mercy Corps with its global experience in working in countries undergoing major transitions will bring a great deal and will be a key contributor in the whole process. Bringing knowledge, expertise and strong management skills from within the Region and beyond will position Mercy Corps as a partner of choice for this change process in Mali.
The Logistics Security Officer will work with Mercy Corps’ team and field offices to increase the security and logistics. During the initial phase of the work, s/he will operate outside the country, from Niamey, Niger, with frequent travel to Bamako, Mali, working to provide advice on and create security policies and procedures for field offices in the response area. The Logistics and Security Officer will work closely with the Emergency Humanitarian Response Project Manager and Regional Program Director. In regards to security, s/he will lead the establishing of a country Security Management Plan for Mali and ensure the security competence of Mercy Corps staff when undertaking program activities. This position involves fulfilling requirements for current needs, projecting future requirements, and proposing and designing strategies to meet future scenarios that enhance Mercy Corps’ overall operations security. On the logistics and administration area s/he will set up and support functions for the Mercy Corps program in Mali, including procurement, logistics, administration, human resources, compound and equipment maintenance, etc. This will include local and international procurement, travel/accommodation arrangements for staff, transportation of supplies from and to Mercy Corps offices, and general day-to-day management of the field offices in terms of equipment maintenance and repair.
ESSENTIAL JOB FUNCTIONS:
Leadership and Strategy:
- Participate in overall strategic planning for the response; ensure that linkages into overall programming and security strategies are documented at program and operational planning phase.
- Assist with new proposal and concept paper development to expand programming efforts as appropriate.
- Provide primary support to the Mali operations, remotely from Niamey, Niger.
- Oversight of NFI, or other commodity storage and movements.
- Maintain the communications equipment for the field offices.
- Coordinate with the Mercy Corps office(s) on procurement, travel and logistics support as required.
- Coordinate and track transportation, visas/permits, and accommodation requirements for staff.
- Oversee database paper file management for administration, procurement, logistics human resources documents.
- Oversee human resources functions, including contracts, timesheets, personnel files, Personnel Requests.
- Administer and track lease and vehicle rental, service and employment contracts.
- Ensure that all Mercy Corps contracts and business transactions/relationships are transparent and in compliance with local law and Mercy Corps/donor policies.
- Dedicate approximately 50% of time towards security and develop a proficiency in the Mercy Corps Global Field Security Manual policies and procedures.
- Lead the process of establishing and maintaining security protocols and documentation for the country, including Risk Assessments, the development of protocols and contingency plans, staff trainings and orientation tools.
- Ensure integration of standard MC security tools and policies into local planning.
- Establish a Security Management Team and chair the routine meetings.
- Ensure that a security budget is developed and related costs are represented across all proposal budgets.
- Monitor the security environment and represent Mercy Corps at security and coordination meetings.
- Ensure that Mercy Corps maintains a Minimum Operating Standards for Security (MOSS) that is relevant to the environment. Coordinate with neighboring Mercy Corps country SFPs for cross-border coordination and trends.
- Provide security briefings and updates to all new visitors and staff members. Ensure the on-line MC Security training is integrated into HR and orientation.
- Act as the focal point for all security incidents and support the Country Director in all incidents through their resolution, ensuring the reporting and documentation of all incidents is completed in-country and to the central reporting structure to HQ.
- Support proposal development with security planning, strategy and budgeting.
- Oversee annual self-audit and workplan to achieve MOSS compliance and participate in the Security forums on Mercy Corps Clearspace and other electronic forums. Serve as the point of contact for the Africa and Global Security Advisor.
Team Management and Support
- Organize staff training (program and operational staff) covering both theoretical and hard skills consistent with Mercy Corps’ security strategies.
Administration and Coordination:
- Establish and oversee the smooth flow of routine, administrative work of the Mercy Corps office and support operations for the emergency programs.
- Establish office and personnel policies compliant with Mercy Corps Field Administration Manual and National Staff Policy Handbook.
- Ensure training and adherence to all Mercy Corps administrative procedures by support staff.
- Conduct, if necessary, a salary survey and scale to meet the demands of the emergency.
- Advise the Emergency Humanitarian Response Project Manager on any other, temporary, necessary, emergency policies. Attend coordination meetings as discussed and agreed upon by supervisor.
- Maintain internal and external relationships to ensure program success including contacts with government office and country program offices, international and local NGOs working in the emergency sector, military liaisons related to emergency programming, beneficiaries and the general public.
- Identify, coordinate and partner with local and international partners per guidance of Regional Program Director.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
SUPERVISORY RESPONSIBILITY: This position requires supervisory responsibilities over national staff.
REPORTS DIRECTLY TO: Emergency Program Manager
WORKS DIRECTLY WITH: Regional Program Director and all Program staff national and expatriate; Mercy Corps HQ team including the Regional and Global Security Advisor.
KNOWLEDGE AND EXPERIENCE:
- A Bachelor’s Degree in business, economics, international studies or related field.
- Experience setting up operations in new country programs.
- At least 3 years’ security-based field experience working with United Nations and/or NGOs in complex emergency operations.
- At least 5 years’ field experience in administrative or operational support functions, including procurement, logistics and human resources management, with a humanitarian non-governmental organization, including two years in a field emergency/relief setting.
- Strong oral and written French and English skills required.
- Knowledge of humanitarian standards and codes, including SPHERE. A clear understanding of the acceptance-based security approach commonly applied by INGOs is essential. Training or experience in Advanced Security Management is required for this position.
- Experience managing complex and complicated activities with time sensitive deliverables in unstable environments.
- Ability to deploy quickly.
- Ability to support rapid assessment and immediate response to needs in strife affected areas around program area. (distributions, cash/market based responses, etc.)
- Ability to support establishment of good operational and administrative systems based on our Office in the Box.
- Experience in Francophone Africa and candidates from the region preferred.
- Experience in the Sahel strongly preferred.
The successful candidate will be able to manage large relief operations in an austere environment; be focused on team-building and capacity-building of national staff; have strong program support skills, good information management skills and maintain a sense of humor.
LIVING /ENVIRONMENTAL CONDITIONS:
This position will be based in Niamey, Niger initially. The position will require frequent visits to Mali (Bamako and other permissible areas) which is currently considered a high-security environment. This is an unaccompanied position. Mercy Corps has well established offices in Niger which will support the effort. There is no humanitarian response team or infrastructure assembled in Mali. While the security situation is volatile in the Sahel regions, security is quite stable in Niamey. The candidate for this position is entitled to individual housing and is not eligible for RR and hardship. There is good access to electricity and water, though there are occasional electrical outages. Access to quality health care is limited. There are a number of clinics in town, but serious illnesses will require evacuation. Internet is limited, but available in all Mercy Corps offices. Significant travel to field sites will be required, where living conditions (water, electricity, food) are very basic. There is reasonable access to most consumer goods in Niamey.
Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.